FAQs

Service Professionals

Have an HVAC or plumbing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you offer emergency plumbing services?

    Yes, we offer 24/7 emergency plumbing services to address issues such as leaks, burst pipes, drain backups, and more.

  • What areas do you serve?

    We proudly serve Bristol County and the surrounding areas. Please contact us to confirm service availability in your specific location.

  • Are your plumbers licensed and insured?

    Yes, all of our highly-trained technicians are fully licensed and insured.

  • Do you work on both heating and air conditioning systems?

    Yes, we provide comprehensive installation, repair, and maintenance services for all types of HVAC systems.

  • How often should I service my HVAC unit?

    We recommend scheduling professional HVAC maintenance at least annually, ideally during the spring and fall seasons.

  • Can you help with poor airflow or hot/cold spots in my home?

    Yes, we can assess your HVAC system and ductwork to diagnose and resolve any issues.

  • What are the benefits of a ductless mini-split system?

    Ductless mini-split systems offer benefits such as energy efficiency, quiet operation, and suitability for additions, garages, or spaces without ductwork.

  • Can I install a mini-split in multiple rooms?

    Definitely! Multi-zone mini-split systems allow for independent heating or cooling control in multiple areas.

  • Do you provide mini-split repair and maintenance?

    Yes, our team is qualified to service all major brands and models of mini-split systems.

  • Do you repair and replace water heaters?

    Yes, we service both traditional tank and tankless water heaters.

  • What size water heater do I need for my home? 

    That depends on your household size and hot water usage—we’re happy to help you choose the right one.

  • How do I know if my water heater needs replacing?

    Common signs include inconsistent hot water, strange noises, or rust-colored water.

  • My well pump isn’t working—can you help?

    Absolutely. We diagnose and repair well pump issues, and can replace the pump if needed.

  • How long does a well pump last?

    On average, 8 to 15 years depending on usage and water quality.

  • Do you offer water testing or filtration systems?

    Yes, we can test your water and recommend filtration systems to improve taste, safety, and clarity.